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MailTech Information

Location

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MailTech located in Room 144 of the Administrative Support Center at 2903 4th St. serves as your campus mail distribution center. MailTech opens for customer service from 7:30 AM until 5 PM Monday through Friday. During extended university holiday periods, MailTech will announce hours of operation via e-mail for limited services.



Operating Policy/Use of MailTech Services

Texas Tech University Operating Policy 67.01 governs campus mailing services operated by MailTech. The procedural mailing information reflected in this guide reflect the requirements of this operating policy.
The university, its various colleges, departments, activities, and recognized faculty, staff, and student organizations may use Texas Tech's campus mail services for official TTU business only. Under Texas Tech University Board of Regents Policy 03.06, use of campus mail by non-Texas Tech University entities is not authorized; those entities must submit mail to campus location through the US Postal Services. That requirement reinforces the requirements of the Federal Private Express Statutes. Likewise, use of the campus mail to transmit such items between mail stops as personal funds, chain letters, partisan political ads, commercial solicitations, or other non-official material is not authorized. Should MailTech staff detect a possible misuse of campus mail we will inform the department head or appropriate account manager for action deemed appropriate by the account manager or department head.


Available Services

MailTech provides the following services for Texas Tech University official activities:

MailTech carriers provide mail pickup and delivery service to over 200 separate TTU mail stop locations daily.


Mail Stops

MailTech provides pick up and delivery service twice daily to established campus mail stops.  This service charges an annual fee based on volume of mail picked up and received. The annual fee for mail stops covers the mailing of individual pieces of campus mail by departments.  Campus mailings consisting of more than fifty pieces of mail retain a charge of $.05 per peice for processing purposes. 

University organizations with a need for an additional end-of-business-day outgoing mail pick-up may additionally request daily "last run" services.  Activities and organizations receiving last run or off-campus service have an additional annual charge added to the annual mail stop fee.  Mail stop fees incur in the first or second month of the new fiscal year.

Each activity or organization receiving mail stop service from MailTech has assigned to them a four-digit mail stop code.  This code serves as your activities'/organization's campus mail distribution number.  This mail stop code also forms the core of each department’s postal delivery address for USPS Mail.  This code uniquely identifies your department.  Address all mail, except TTU campus mail, using the address format found within our website.  TTU campus mail may have only the person's name and/or department with the four digit code under it.  Within this website you will find a complete list of active campus mail stops and their physical addresses.  To find the list scroll down to the bottom of this page and click on the link you want to access. 

An official activity or organization of Texas Tech University may request initiation of and/or a change to mail stop service at any time. The requesting activity should send a memorandum to MailTech@ttu.edu. The memo should address the specific service requested, list a precise delivery and pick up location, and provide an account number to charge for the service.


Oversized On-Campus Parcels

MailTech's parcel service will pick up and deliver boxes or other oversized pieces to any on campus site or to the local off campus sites for a small fee. You may arrange for this service by calling 2-2286.  Mail stop to mail stop parcel service will incur a charge comparable to the lowest USPS parcel rate for the weight of the parcel to the sending department's account.


Commercial Carriers

MailTech maintains accounts with the following commercial carriers for various services: FedEx and UPS.

Consignments for these carriers may be left with the MailTech carrier, brought directly to the MailTech customer service counter, or picked up on request by MailTech’s parcel carrier.  MailTech has on-line manifesting systems with FedEx and UPS.  Departmental staff preparing commercial carrier shipping documents must ensure accuracy in delivery addresses, shipper contact information, and reference information(TechFim account number). Please provide a street address for delivery, as commercial carriers cannot deliver to a post office box.

To process your own shipments from your computer and print your own air bills , you can use CampusShip with UPS and Passkey with FedEx . Please email MailTech to request access, and instructions.

Departments retain responsibility for the correct and accurate preparation of commercial invoices and customs documentation for international shipments as well as proper Haz Mat documentation.


Departmental Billing

MailTech prepares a weekly billing cycle for every account receiving a chargeable service during the week.  The billing cycle runs from Sunday to Monday.  The itemized, computer generated billing contains information concerning types of service, number of pieces charged, respective subtotals, and an overall total for that particular TechFim account. MailTech will send each department a monthly statement of the charges.   Account managers with rejected charges will receive a call or e-mail from MailTech's Business Assistants to decides upon the best course of action to clear up the outstanding invoice.

Departments may add new accounts, lock outdated or unfunded accounts, or change account information, as they deem appropriate. Departments must either send a memorandum to MailTech, MS 5017, or e-mail MailTech@ttu.edu concerning account information changes.