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Central Warehouse Survey
Please rate the following:
1 being the lowest, 5 being the highest
From (Name):
From (E-mail):
Department :
MailStop :
In thinking about your recent experience with Central Warehouse, was the quality of customer service you received:
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How do you rank the professionalism of the Central Warehouse employees?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How knowledgable are the warehouse employees regarding the products in the Central Warehouse?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How satisfied are you with the selection of products available in the Central Warehouse?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How satisfied are you with the price of our products?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How do you rank the speed at which your orders are fulfilled?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How do you rank the accuracy of the orders filled by the warehouse personnel?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
Please rank the process for getting problems resolved to your satisfaction.
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
Please rank the Central Warehouse’s ability to meet your needs.
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
How satisfied are you with your overall experience with Central Warehouse?
5 - Excellent
4 - Good
3 - Average
2 - Fair
1 - Poor
Comments or Suggestions For Improvement:
What do we need to do to improve?